2025 Lee's Summit Water Utility Customer Satisfaction Survey
The Lee’s Summit Water Utilities Department is committed to serving its customers responsibly and efficiently for the safety and health of our community. To fulfill this commitment, we would appreciate your input by participating in the following survey regarding your satisfaction with our water and sewer services. Your participation is very important to ensure the needs of the customers in your area are well represented.
Your responses will remain completely confidential. At the end of the survey your street address will be requested. This information will only be used to identify the area of the city where you reside. Your individual responses to the survey will not be released.
We greatly appreciate your time. We realize that this survey takes about 10 minutes to complete, but every question is important. If you have any questions, please contact Ryan Murray, Assistant Director of Community Research, ETC Institute at 913-254-4598 or at Ryan.Murray@etcinstitute.com.